Returns and Cancellation Policy

Once purchased, webinars are nonrefundable. If your refund request is due to a scheduling conflict, contact for assistance with a link to the recording.

Unhappy with the content of the webinar?
Please submit comments on the evaluation form and/or use the feedback form at the end of the webinar. Depending on feedback from all participants, refunds may be considered on a case-by-case basis. Any decision to offer a refund is strictly at Glie LLC’s discretion.

What if you have a scheduling conflict?
We understand plans can change. Scheduling conflicts may include unexpected meetings or other work obligations, absence from the usual workplace, personal or family illness, jury duty, etc. In these cases, requests for access to the recording will be accepted after the webinar has occurred. The recording is available the next day and for 30 days after the webinar has concluded. Contact hours are still available to the purchaser with the completion of an evaluation form within this 30-day window. At this time it is not possible to transfer a registration from one person to another.

In case of death in the family, unexpected call to military duty, state or national emergency, or natural disaster, every attempt will be made to accommodate the purchaser and/or group. In most cases, access to a recording will be granted and provisions made for the purchaser to claim his/her contact hours.